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Help Center

We strive for transparency and honesty in all of our customer relationships, and we seek to provide that through our FAQ section. We know how often questions can come up in this industry, and we’re ready to answer all of them. If there’s something we missed please reach out and one of our team members will be happy to help.

Where do I start?

  • We will require a cabinet layout or dimensions to provide you with a free estimate.  We specialize in personal one on one service in selecting your material which make your dreams a reality.

  • At the time of template, if you're remodeling, tops and backsplash must be removed to make accurate templates.  Please let us know if you need us to remove existing tops.

  • Installation of your new countertops is approximately 7-10 days from templating.

  • If you have any additional questions or need more information, please email or call our office.

What stone should I get?

We fabricate all types of natural stone and quartz. Granite is a natural beauty that provides a durable and unique countertop. Quartz is a man made and more consistent countertop style, it is durable and very popular for it's marbled appearance. Marble is timeless but it is a soft material and can easily scratch and etch, we don't recommend marble for countertops due to these characteristics.

What is a quartzite? What is a dolomite marble?

A quartzite is a natural stone that is harder than granite. This means that it is as durable as granite and quartz. It tends to have more fine lines and vibrant colors than granite. 

A dolomite marble is a marble mixed with a granite. That means it is harder than marble but softer than granite. It also can mean that there are some marble deposits in a granite slab, making the slab more susceptible to scratching and etching. 

What thickness do I use?

There are different thickness options depending on your job. We suggest 3CM (1 1/4") for all projects. We can provide other thicknesses as needed, such as 2CM (3/4") and 1.5CM (5/8"). Please call our office if you feel that you need a thickness other than 3CM.

What edges are avaible?

We have many different edging options. The most common edges are: Standard, 1/4 Bevel, 1/4 Round, Bullnose, and Ogee.
If you are doing a leathered countertop, we suggest either Standard or 1/4 Bevel to get the best finish on your edge. 
We also offer a stacked edge anda mitred edge. Please call our office if you are interested in either stacked or mitred edges so they can assist you.

What about backsplash?

Backsplash can be made of many different materials. Commonly, the countertop is continued for the backsplash. Traditionally, 4" height backsplash is used. Another option is to continue your countertop material as a full height backsplash to meet at the upper cabinet. 

We also offer split face stone backsplash.

We do not sell tile at this time. 

What type of sink should I use?

When choosing a sink you need to make sure it will fit in the cabinet and allow ample room for your faucet and other accessories. Below is some information on common sinks:

Under Mounts
These are mounted underneath the countertop and have a finished opening. The sink is secured to the granite using anchors and clips, then silicone is placed around the rim to seal it. We will attach your sink to the granite at time of installation. 

Cast Iron Under Mounts
These are one exception that we will not mount to your granite. Due to the weight, they cannot be anchored to the stone and need a support frame built inside the cabinet by a carpenter.

Top Mounts
These are self-rimming sinks, which are mounted on top of the countertop.  Top mount sinks have predetermined holes for faucets and accessories.

Farm Sinks

These sinks require special cabinets and must be permanently mounted before the countertops can be measured. 

What type of range should I use?

Selections include cook tops, slide ins, and free standing stoves.  We ask for your selection to be at the job site at the time of templating.

Can bacteria grow on my granite countertops?

Bacteria, like any other living organism, needs something to eat in order to live; bacteria cannot eat granite.  Unclean countertops can harbor bacteria regardless of the material used.  Marble Institute of America states marble and granite have the same level of cleanliness as engineered stone.

How do I clean my countertops? What if I get a stain?

Clean your tops with a mild cleanser.  Drying your tops after cleaning them will prevent them from appearing dull. Do not use any harsh chemicals, we carry a full line of stone care products. 

If you get a stain, there are steps you can take to easily remove it. You may call our office for advice on how to handle any type of stain.

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